For a life-threatening emergency - call 9-1-1
For routine Injuries, call 1-800-685-2877.
The UA's injury reporting process is divided into two parts as described below:
PART ONE - Get appropriate medical care. The 800 number listed above is for CORVEL, a company that provides telephone triage of injuries with an occupational nurse, and connects injured employees to appropriate medical treatment. This number can be called 24/7, from anywhere in the U.S. The nurse that takes the call will ask questions about the injury, complete a triage intake report, and provide treatment options to the injured employee. The report generated from CORVEL is forwarded to State Risk Management, and to UA Risk Management Services.
IMPORTANT - if an injured employee has already obtained medical care, there is no need to call CORVEL. The supervisor must still report the injury as outlined in PART TWO below.
PART TWO - Supervisors report the injury to RMS. A new system has been implemented for online reporting of employee injury or illness. The new system is housed within UAccess Manager Self Service, accessible via UA NetID login. This system replaces the WebConnect system that was in use for the past several years. Supervisors wishing to use the new system must have authorized access. If a supervisor is already an authorized Time Reporter in UAccess, then they should automatically have access to the Workforce Monitoring link that leads to the online reporting tool. If access is not established, this can be requested through the Access Provisioning System.
A Quick Reference Guide for the new reporting system is available here: Quick Reference Guide